🚚 Shipping Policy

Fast, reliable delivery for your pup's favorite things.

🎉 Free standard shipping on all orders $35 and over — no code needed!

Shipping Options

Most Popular
🚚

Standard Shipping

FREE
on orders $35+
5–7 business days
📦

Standard Shipping

$5.99
orders under $35
5–7 business days
⚡

Express Shipping

$12.99
any order size
2–3 business days

Processing Time

Orders placed before 2:00 PM EST on business days ship the same day. Orders placed after 2:00 PM or on weekends ship the next business day.

Business days are Monday through Friday, excluding federal holidays.

Shipping Coverage

We currently ship to all 50 US states, including Alaska and Hawaii (standard rates apply). We do not ship internationally at this time — we're working on it!

Order Tracking

  • You'll receive a shipping confirmation email with a tracking number once your order ships.
  • Tracking updates are available within 24 hours of shipment.
  • Delivery to Alaska and Hawaii may take 1–2 additional days.
  • PO Boxes: standard shipping only, no express delivery available.

Delivery Issues

If your package arrives damaged, is lost in transit, or doesn't show up within the expected window — contact us and we'll make it right. We stand behind every order.

Spend $35, ship free 🐕

Treat your pup and skip the shipping fee.

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